Who we are
Tranquille Springs LLC (“Tranquille Springs,” “we,” “us,” or “our”) is a virtual support and concierge business operating from India. Our business address is 6300 Riverside Plaza Ln NW, Ste 100, Albuquerque, NM 87120, USA. We provide virtual support and may coordinate specific service requests through independent partners or vendors. This policy covers this website and information we receive in connection with our inquiries and services.
Information you choose to share
The site does not have a server-submitted contact form. If you use the contact form, it prepares a message in your own email application for you to review and send to info@tranqilleSprings.us. We receive information only if you choose to send the email. That may include your name, email address, message, preferences, and details you choose to include in later correspondence.
Please do not email payment card details, passwords, government ID numbers, detailed medical information, or other sensitive information unless we have specifically explained a secure and appropriate way to provide it.
How we use information
We may use information you provide to respond to inquiries, discuss whether our virtual support is a fit, coordinate a service request you ask us to arrange, communicate about an ongoing client relationship, and keep business records or address legal obligations.
Independent partners and vendors
Some requests may be fulfilled by an independent partner or vendor. We will share only information reasonably needed to consider or coordinate the request, and will seek your agreement before sharing your personal details with a partner for a specific request. The partner may separately collect and use information under its own privacy practices. Please review those practices before engaging the partner directly.
Website hosting and third-party services
This static website is designed for Cloudflare Pages hosting. Cloudflare may process technical information about a website request, such as an IP address, requested page, time, and browser or device details, to deliver and secure the website. Cloudflare's handling is also governed by its own policies and service terms.
The site requests fonts from Google Fonts. When a browser loads those fonts, Google may receive technical request information under Google's policies. The site as supplied does not include advertising pixels, an analytics script, or a server-side contact form. If we add other services or analytics later, we will update this policy as appropriate.
Where information may be handled
We operate from India, and our email, hosting, or other service providers may process information in India or other countries where they or their systems operate. Privacy rules can differ between countries. We take this into account when handling inquiries and arranging services.
Retention and security
We retain correspondence and service-related information for as long as reasonably needed to respond, coordinate a requested service, maintain business records, resolve issues, or meet legal obligations. Retention periods can vary with the nature of the relationship and applicable requirements.
We use reasonable care when handling information. Email and internet transmission are not guaranteed to be completely secure, and this website does not offer a secure account or document-upload area.
Your choices and requests
You can choose not to provide personal information, though we may then be unable to respond to an inquiry or coordinate a requested service. To ask about, correct, or request deletion of information you sent us, contact info@tranqilleSprings.us. We will review and respond as required by applicable law. Some information may need to be retained for legitimate business or legal reasons.
Children
This website and service are intended for adults. We do not knowingly seek personal information from children under 18 through this website. If you believe a child has sent us personal information, contact us so we can review the request.
Changes to this policy
We may revise this policy as our website, services, or legal obligations change. The effective date above shows when the current version was prepared. The updated policy will be posted on this page.
Contact
Questions or privacy requests: info@tranqilleSprings.us.